2019 In Focus


Jan 3. 2019 London Luton Airport’s newly-upgraded terminal now open

The £160m redevelopment has been the biggest in the airport’s 80-year history and focused on making passengers’ journeys easier, quicker and more enjoyable, with significant improvements being made in the terminal and to the ways in which people get to and from the airport.

The transformation of the airport will increase its annual capacity by 50% to 18 million passengers by 2020. Since the work began passenger numbers have increased 35%, making LLA London’s fastest growing airport, with more than 16.5 million passengers expected to fly in 2018, an increase of 5% on 2017.

Nick Barton, CEO of London Luton Airport, said: “2018 has been a milestone year for LLA. We celebrated our 80th anniversary in the summer and now we have completed our three-year transformation which brings a host of benefits to passengers. This is a new era for LLA. We are the fastest-growing major London airport and are now in a position to play an increasingly important role in the UK’s aviation network.”

What passengers can now find at LLA:

•30 new high street and luxury stores, including Hugo Boss, Chanel, which offers an exclusive range at LLA, and Oliver Bonas’ first airport store

•Over 1,000 more seats and free Wi-Fi

•A new boarding pier, with eight additional boarding gates

•An expanded security search area

  1. A new dual carriageway, bus interchange and multi-storey car park.

Gavin Shuker, MP for Luton South, said: “Today is a very exciting day not just for the airport but also for Luton. The significant improvements not only bring benefits for the passenger but also for the local economy. I’m grateful to all those who’ve worked on this major redevelopment and look forward to the remaining pieces of the jigsaw, like the DART, helping London Luton Airport grow from strength to strength.”

Johan Lundgren, CEO, easyJet, said: “As the largest airline operating to and from London Luton Airport, we are excited that the airport’s transformation will benefit the seven million easyJet customers who use the airport every year. This transformation project was a key factor in our commitment to long term growth at the airport, so it’s great to see its completion.”

Carolyn Fairbairn, CBI Director-General, said: “Now more than ever, unlocking new aviation capacity to deliver global trade links is critical for a strong UK economy. With London’s airports fast filling up, extra capacity will drive trade and investment, create new jobs and help British businesses thrive at home and abroad. Luton’s new terminal is a vital part of this strategy, and will complement expansion schemes at other airports.”

London Luton Airport (LLA) has seen a 45 per cent drop in the number of noise complaints compared to last year.

According to the Quarterly Monitoring Report for July to September 2018, the number of noise complaints decreased from 5,785 during this period in 2017 to 3,175 in 2018.

It was also reported the number of complainants has also fallen, with 60 per cent of all complaints being made by 10 individuals.

London Luton Airport flight operations manager James Dontas explained: “While noise from aircraft is unavoidable, we are always working to minimise and mitigate its impact on the local community wherever possible.”

LLA has committed itself to reducing noise pollution through its Noise Action Plan and has invested £100,000 a year on insulation projects in properties in Hertfordshire and Bedfordshire.

LLA recorded an increase of passengers from 4.79 million in the third quarter last year to 4.95 million this year.

JAN 7. The Future is here at CES 2019 (formerly, the Consumer Electronics Show) in Las Vegas this week with some examples of trends that will influence all our everyday activities:

TREND 1. Many of us are already using voice-controlled digital devices, such as intelligent digital assistants and as the trend continues Keyboards and Screens will also disappear to be replaced with Voice control. Keyboards and mice will be around for a while, but may disappear quickly as voice and other sensors change our usage.

TREND 2. Digital Health Care is evolving to change our relationships with Doctors and the NHS.

Consumers are managing more of their own health digitally, and brain health — including the prevention of dementia, as well as mental health — look out for emerging trends this year.

TREND 3. Unattended Stores and Vending Machines are a major discussion topic. As unstaffed Amazon Go stores and Best Buy electronic vending machines at airports and other locations become ordinary, other companies are looking at moves such as retrofitting existing stores to make them unstaffed, in addition to smart stores that collect data to offer personalized products and services.

March. PARKING REPORT now published. See link:

Parking Report official doc 2019 PDF.pdf

Parking Issues in Harpenden --What the people had to say on Jan 17 at a meeting organised by The Harpenden Society.

A 45 minute presentation by John Talbot of Harpark and Cllr Terry Heritage was followed by a lively Q & A session

Here is a summary:

So what happens next?

The Harpenden Society has produced a full report with the analysis of the official questionnaires, feed back from the meeting, other research and investigations. This has now been presented to the Town Council and District Council and our MP Bim Afolami. WE AWAIT THEIR FEED BACK.

Additionally Harpenden Town Council have started the development phase of their work on car parking in Harpenden. A report will be considered by Committee with the intention of launching data collection during mid-March.


Graham Phillips, superintendent pharmacist

of the Manor Group Pharmacies, shares his

concerns about the impact Brexit has had on

the sector so far – and warns that there’s a

perfect storm brewing


‘Ideologically, I’m against Brexit because the world is getting bigger and pharmaceutical companies are getting bigger. The idea that we can take all this on as a standalone nation is risible.

‘The decision to leave the European Union (EU) has prompted the relocation of the European Medicines Agency (EMA) to Amsterdam. It will take with it all those highly-qualified staff, but also that huge halo effect of the focus of the pharmaceutical industry that naturally exists around wherever the EMA based. The industry is a huge net contributor to our economy so to have all of that IT, research, focus and investment now moved abroad and never coming back – to what extent is that a Brexit dividend to the NHS or pharmacy?

‘We also currently fund a twenty-eighth of pro-rata costs for the EMA along with 27 other countries, but will now be faced with the cost of creating our own UK medicines agency. It’s insanity.’


‘Market manipulation’


Generic prices – arguably also partly as a result of the Brexit decision – have rocketed and we are spending hours just trying to source generics at all. When we can source them, we’re paying more than the NHS is paying us, so we are losing money. Take naproxen, for example. It’s one of the oldest standing generics and at the moment it’s unavailable. All sorts of things just go AWOL and there are better things for my staff to be doing than chasing generics companies, like clinical work.’


‘Unable to recruit’


Another major issue is staffing. A third of my staff are white British, a third are from Europe and a third are from the Asian subcontinents. Since the Brexit decision, getting staff has been absolutely impossible – and it’s not because we treat staff any different, they are all on the same pay scales.

Theresa May’s hostile environment is very much still in play. I lost a member of staff who was one of the best technicians we’ve ever had, never had a day off sick, but because he was [I think] three months short of 10 years continual residency, he lost his license to practise in the UK with the border agency. This, combined with the fact that EU migrants seem to have stopped coming here, has made recruitment difficult – and we just can’t get the UK staff, because they don’t seem to exist.

‘As a result, my pharmacists are having to do things that the technician support staff used to do, and that’s again taking them away from clinical activity, which is where I think they add the most value.

‘These are all aspects of the perfect storm. The concerns in terms of supply chain issues and staff are already there, they will simply multiply [when Britain leaves the European Union].’

Article courtesy of The Pharmacist Jan 23.

Feb. Business expansion in Harpenden thanks to developments at Rothamsted Research.

A subsiduary business called  Rothamsted Enterprises has been set up with Nicole Sadd as the new CEO. This will comprise the Conference Centre, Restaurant, and Manor House. Being non research related they will operate independently from Rothamsted Reseach.

The world-renowned Rothamsted Research has established a newly named business Rothamsted Agritech Business Centre  to accommodate companies wishing to join the already twenty-one based here in Harpenden at the company’s headquarters. Also managed by Nicola Sadd she said “We’ve reached a critical mass now and that’s attracting business from all over the world...our on-site conferencing facilities, our transport links and our proximity to London, it makes us attractive for anyone looking to start up a business in this sector.

The Agritech Business Centre is increasing floor space from 22,305 sq ft to 35,395 sq ft.

The research from Rothamsted helps to benefit the lives of people in Harpenden and throughout the world. Harpendia will be giving you news soon.

NEW Community Safety

arrangements in

Harpenden and

St Albans

Did you know that The Crime and Disorder

Act 1998 requires certain agencies

throughout the country to work together to

reduce crime, disorder and

anti-social behaviour.

The St Albans City and District Community Safety Partnership has been formed and is known as the CSP.

They consult with the public and local groups on its plans for the coming year to tackle crime and disorder across the District. The consultation seeks residents' views on whether the Partnership's priorities are correct and how you think we should tackle these. It gives residents an opportunity to share views on crime and anti-social behaviour in the District and to highlight problems that need to be addressed. The Partners inc:

St Albans City and District Council

Hertfordshire Police & Crime Commissioner

Hertfordshire Constabulary

Hertfordshire County Council

Hertfordshire Fire and Rescue Service

Hertfordshire Valleys Clinical Commissioning Group

Hertfordshire Services for Young People

Hertfordshire Probation Trust

BeNCH Community Rehabilitation Company

Various local voluntary organisations

Strategic Aims 2019-20

A.  To effectively tackle all crime through effective promotion, detection and prosecution and to manage the most prolific offenders.

B.  To protect vulnerable adults - victims of domestic abuse and modern slavery, victims of scams and cybercrime, adults with mental health issues, rough sleepers and victims of serious violence.

C.  To protect vulnerable children - victims of criminal exploitation, gangs, County Lines, crimes involving weapons, child sexual exploitation and those with mental health issues.

D.  To reduce controlled drug and alcohol misuse including street drinking

E.  To effectively tackle Anti-Social Behaviour - environmental, nuisance and personal using available legal powers and preventative, supportive/diversionary interventions.

Below these strategic aims sit the specific priorities for the year.

Specific priorities 2019-20

1.  To establish an effective response to knife crime, gangs and criminal exploitation engaging with cross border partners.

2.  To focus on acquisitive crime (burglary, personal robbery and motor vehicle crime) and local issues of concern, such as speeding, road safety, rough sleeping and street drinking in the city centre.

3.  To assist local farmers, landowners and businesses by tackling rural and heritage crime such as flytipping, anti-social behaviour on private land and specific wildlife crime.

4.  To support victims of domestic abuse, tackling repeat perpetrators, educating young people around healthy relationships and investigating domestic abuse amongst families.

  1. 5. To engage more effectively with relevant agencies to support those with health and wellbeing problems by developing procedures and pathways to assist them.

For any issues related to Community Safety contact us:

telephone: 01727 819358

email :communitysafety@stalbans.gov.uk

To report Anti-Social Behaviour please use the form below:  

Reporting Anti-Social Behaviour eform

To report a rough sleeper:

Please call Open Door on 01727 859113 or complete the rough sleeper form.

Rough Sleeper referral form (PDF - 186 kb)

Frequently Asked Questions

How do I report a crime?

How do I contact my local police neighbourhood officer?

How do I report a crime?

In an emergency always dial 999.

An emergency is when there is a risk of injury to someone or a risk of serious damage to property or you suspect a crime is in progress or there is a serious incident which needs immediate police attendance.

Non emergency then contact the Hertfordshire Constabulary telephone number 101

How do I contact my local police neighbourhood officer?

You can find out the name and contact details of your local officers, including Police Constables, Police Community Support Officers, Crime Prevention Officer, Neighbourhood Watch Co-ordinator through the police website and by searching safer neighbourhoods or alternatively you log directly onto snt.herts.police.uk/

THERE ARE FULL REPORTS ON ALL THE ABOVE ISSUES AT THE SADC WEB SITE; CLICK HERE: https://www.stalbans.gov.uk/community-and-living/community-safety/default.aspx

AND A PUBLIC CONSULTATION, CLICK HERE: https://www.surveymonkey.co.uk/r/CSP2019-20

March. A report from the owners of London Luton Airport


“We have a unique opportunity as the owner of London Luton Airport to support sustainable growth of the local, sub-regional and national economies, and help meet the significant projected shortfall in aviation capacity in London and the South-East to 2050.”

— Cllr Andy Malcolm, Chair of LLAL

Following our initial consultation on proposed long-term sustainable growth of London Luton Airport in summer 2018, we have now confirmed our preferred option for development.

Using the existing single runway, we are targeting expansion of the airport to 32 million passengers per annum (mppa) from its current cap of 18 mppa.

Over the coming months we will work up the preferred option to develop proposals that will form the basis of a Development Consent Order application to the government.

We will then hold a statutory consultation on the proposals, which will include key strategies to minimise and mitigate impacts on the environment. This consultation is currently planned to take place in autumn 2019.

We have also published two additional technical reports:

Non-Statutory Consultation Report, which outlines the feedback received during the first period of consultation last summer

Sift 3 Report, which outlines how our expert advisors have continued to assess the options for development in the light of comments made.

Our preferred option

We are proposing a new second terminal to the north of the runway. To compensate for the partial use of Wigmore Valley Park, new parkland and open space would be provided over a larger area to the east of the existing park. This area is 10 per cent bigger than the existing park, and is positioned further away from the runway than at present.

The preferred option safeguards as much land as possible within the existing Wigmore Valley Park, where we propose to deliver significant improvements to facilities in the retained part of the park. It also constrains the extent of development in the green belt to the east of the airport.

This is our preferred option that will now form the basis for our ongoing design work.

To the left or above is the Draft layout of the preferred option for proposed development: subject to change, ongoing design and consultation. Click here to view the full document.

March: Harpenden Town Council’s Parking

Survey- Delayed

Harpenden Town Council will be coordinating two community

surveys to get local people’s views on the current parking

situation in the Town and improvement ideas for the future.

The first of these surveys will focus on residents and the

second will be focused on local businesses and their


Data collection to enable the surveys to be drafted has started:

Off-street car parks

*Last 3 vehicle details will be noted for occupancy & duration
*Counts every hour from 7am to 7pm; one weekday and one weekend
during school term time.
* Users will be approached to provide information for a short car park
user questionnaire

On street

*Measuring of all restrictions including dropped kerbs and excluding double yellow lines and 24-hour restrictions.
*Counts every 2 hours; one weekday and one weekend during school term time.

budget of up to £9,000 has been agreed for the independent consultancy fees. NB.St Albans City & District Council (SADC) have overall responsibility for parking in the Town, but it is understood that they would be willing to consider adopting a parking strategy for Harpenden that has been developed by local people.

The surveys were originally planned to be open for comment in early March 2019 however they have now delayed their launch until Mid-May 2019. This is to allow more time to develop the detail of the surveys.

MARCH. Threat to Harpenden’s High Street

Luton Borough Council have recently granted planning permission for Newlands Business Park which will help finance Luton Town’s Football Club new 23,000-capacity ground.

The development will include leisure facilities and shops which had attracted objections from retailers in the town centre and nearby towns.

The scheme at Newlands Park involves new bars, restaurants, a 1,800-capacity live venue, a hotel with 300 bedrooms and car park,(3,600 spaces of which 1,900 spaces for retail and leisure uses and 1,700 for office and hotel uses ). It will be located adjacent to Stockwell Park golf club by junction 10 on the M1.

It is estimated that the development will, once completed, and operational and fully occupied create 9,780 full time equivalent jobs and make an annual gross value added contribution to the Luton economy of £235m per annum.

Air Quality. A quote from the official proposal

The application site is not currently located in an Air Quality Management Area and measures should be implemented to ensure this condition does not change.

Retail Competition

Some potential concerns were raised by Chase and Partners in relation to the commercial overlap of Newlands Park with Harpenden and St Albans given their retailer profile would be similar.

The applicant has considered the potential for impact and advises that the level of impact (based upon WYG's trade diversions) would be a reduction in St Albans turnover of £10.3m which is equivalent to 2.2% trading impact and Harpenden's turnover would be reduced by £1.6m which is equivalent to an impact of around 1.1 % on Harpenden's 2022 turnover.

Based upon health checks which identify both town centres as healthy, the applicant considers that these levels of trading impact would not give rise

to significant adverse impact upon the vitality and viability of St Albans or Harpenden.

Stockwood Park

Golf Course

Hotel with clear views of MI, polluted air, noise from cars and overhead aircraft.

M1. Junction 10